PRIVACY
Privacy Notice for AI Consultation and Inquiries
Last updated: October 12, 2026
The Dream Ventures Co., Ltd. processes information as described below to provide company service information and receive inquiries. AI consultations and inquiries sent to a staff member are handled separately.
AI consultation questions and conversations
When you send a question in the consultation window, your question and recent conversation pass through the company server to Anthropic (Claude) and are used to generate an answer based on company materials. Requests such as moving between screens, selecting options and filling in forms run directly in your browser and are not sent to the server. Enter contact details in the inquiry form, and do not put personal information or confidential company materials in the chat.
The company does not store AI conversations as separate consultation records. The on-screen conversation and the last 10 exchanges are kept only in this browser tab's session storage so they continue when you change pages, and are deleted when you close the tab. Retention of information already sent to external services follows the notice below.
You can use the site's public information and the inquiry form without using AI consultation. For anything the AI cannot answer, you can ask a staff member through the inquiry form.
Information collected in inquiries and its purpose
The company name, your name, reply email address and inquiry content you enter are used to confirm the inquiry, assign a staff member and reply. A phone number is optional. You may decline consent to the collection and use of personal information; in that case an online inquiry cannot be sent, and the public information remains available. Until the inquiry receiving server is ready, the inquiry form opens an email draft, and it reaches a staff member only when you send it yourself from your email app.
External services used
- Anthropic (Claude) — AI answer generation: Processes your question and recent conversation when you send a question. Contact details in the inquiry form are not sent.
- Resend — inquiry email delivery: Once online inquiry delivery is connected, the content you submit is processed while it is passed to a staff member by email.
Information may be transferred and processed abroad during processing by external services. Detailed processing standards follow the Anthropic Privacy Notice (opens in a new window) and the Resend Privacy Notice (opens in a new window).
Retention period
Inquiry information: Kept for 1 year from the date of receipt, then deleted. Where other laws require retention, it may be stored separately for that period.
AI conversations: The company server does not keep conversation records. Retention of information sent to Anthropic follows that service's policy.
Inquiries and exercising your rights
To request access to, correction of or deletion of your information, contact hello@dreamventures.kr or 070-4577-2392.